Customer service
It's not actually free we just price it into the products.
FAQ's
Welcome to our FAQ, we’re so happy to have you here and as a client.
We have tried to answer the most common questions.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Do you ship internationally?
Only to U.S, in the future we will delivery internationally. Delivery times and available shipping options are shown at checkout.
When will my order be shipped?
Orders are usually processed within 1–2 business days. You will receive an email when your order is on its way.
What is your return policy?
30 DAYs when product is damaged. More details see below's link /policies/refund-policy
How long will it take until I receive my order?
Delivery time depends on your location and the shipping option selected at checkout. U.S standard free shipping is about 14- 28days and fast shipping is 7 days with 100$ fee.
Orders
Below are some common questions about orders
How do I make a purchase?
Add the items you want to your cart, then follow the checkout steps to place your order.
How do I know if my order is confirmed?
After checkout, we will send an order confirmation to the email address you entered.
Can I change my shipping address after my order is placed?
Contact us as soon as possible. We can update the address before the order is processed.
Can I cancel my order?
Contact us promptly and we will confirm whether your order can still be cancelled.
Products
Below are some common questions about our products
What size should I order?
Please check the size information on the product page before ordering.
Where can I find information on sustainability?
Product materials and other relevant details are listed on each product page.
Do you offer gift cards?
Please contact us if you would like help choosing a gift for someone.
How do I care for my product?
Follow the care information provided on the product page or product label.
Fast Free Shipping
Get free shipping on orders of $150 or more
Refer a friend
Refer a friend and get 15% off each other.
Secure payment
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